FAQ

1. How long does delivery take?

Most of our deliveries will be completed within 1 Hour. But sometimes up to 24 hours. This only happens when there is an unexpected low inventory on some servers.

2. How is delivery accomplished?

After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received.

Our delivery team will then log into the appropriate game and contact the character specified on the order form.

If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live help to verify the status of your delivery.

3. How do I check on the status of my order?

If you would like to check on the status of your order, simply log onto our live help and one of our customer service representatives will assist you straight away, 24 hours, 7 days.

4. I have ordered on the wrong server or character name. What should I do?

Please send us an email from your PayPal email address or contact our live chat representatives that you have placed the order from and include your Order number and the correct server or character name. We will make delivery according to the new instructions gi

5. Why does the price of the WOW Gold change all the time?

Our prices are adjusted according to available stock and to remain competitive in the marketplace. Additionally, our prices rise and fall to match the supply and demand of each game and server.

6. I do not have or want a PayPal account, how do I pay with my credit or debit card?

We accept payments anywhere in the world using a variety of global and local payment methods, such as Credit Cards, Debit Cards. PayPal is our payment processor and you do not need a PayPal account to make a payment through PayPal.

Once you confirm your order on our website, you will be automatically transferred to the PayPal.com secure website, where you can enter your credit/debit card information securely and finalize your payment without needing or creating a PayPal account. The process is just like how you would enter your credit/debit card information on any other site except you do it on the secure PayPal.com website. You can of course use your PayPal account if you have one, but it is not required.

When you submit a payment this way without using or creating a PayPal account, PayPal is acting only as a generic payment gateway, and not an e-wallet service.